Now you can get PAN Card, Driving License on WhatsApp | Job Binary


MyGov announced on Monday that DigiLocker documents like PAN Card, Driving License, Vehicle Registration Certificate can now be easily accessed via MyGov Helpdesk on WhatsApp.

Citizens will now be able to create and authenticate their own DigiLocker account on WhatsApp and download documents like PAN card; driving license; CBSE X Class Pass Certificate; Vehicle Registration Certificate (RC); Insurance Policy – Two Wheeler; Class X and Class XII mark sheets; and insurance policy document (life and non-life available on DigiLocker), MyGov said in a statement.

According to MyGov, the move will make “government services accessible, inclusive, transparent and simple”.

WhatsApp users across the country can use the chatbot by sending ‘Namaste’ or ‘Hi’ or ‘DigiLocker’ to WhatsApp number +91 9013151515.

“Offering DigiLocker services on MyGov Helpdesk is a natural progression and a step towards providing citizens with simplified access to essential services through the easy and accessible platform of WhatsApp. With over 100 million + people already registered on DigiLocker and 5 billion + documents issued till date, we are using the service on WhatsApp to access official documents and information right from their phones. By helping to digitally empower millions,” MyGov CEO Abhishek Singh said in a statement.

“Equipping the MyGov Helpdesk with DigiLocker services directly accessible via WhatsApp, we want to unlock the potential of technology to scale up the benefits of essential services to citizens and is a significant step towards advancing the Digital India vision and a digitally empowered country,” added Shivanath Thukral, Director of Public Policy, WhatsApp.

Since its launch in March 2020, MyGov Helpdesk (formerly known as MyGov Corona Helpdesk) on WhatsApp has served as a critical tool in fighting the Covid-19 pandemic by providing people with authoritative sources of Covid-related information. Appointment bookings and vaccination certificate downloads.

So far, more than 80 million people have reached out to the helpdesk, more than 33 million vaccination certificates have been downloaded and millions of vaccination appointments have been booked across the country.

With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access digital inclusion resources and essential services.



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